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This Cookie Policy explains how PayFlowAI FlexKapG, trading as PayFlowAI (“PayFlowAI”, “we”, “our”, or “us”) uses cookies and similar technologies on our websites, including www.payflowai.io and related subdomains (the “Services”). It should be read together with our Privacy Policy, which explains how we handle personal data more generally.
We ask for your consent before setting any non-essential cookies. You can accept all, reject all, or choose by category, and you can change your choice at any time.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site owner. Similar technologies, such as local storage, pixels, and software development kits, can be used for the same purposes. In this policy we refer to all of these as “cookies”.
Cookies may be set by the site you are visiting (“first-party cookies”) or by another organisation that provides a service used on the site (“third-party cookies”). They may last only for the duration of your visit (“session cookies”) or remain on your device for a set period (“persistent cookies”).
2. How we ask for consent
When you first visit our website, a cookie banner gives you a genuine choice. Strictly necessary cookies are set so the site can function. No analytics, functional, or marketing cookies are set until you actively allow them, and non-essential categories are switched off by default.
You can:
- Accept all cookies
- Reject all non-essential cookies
- Choose by category through “Manage preferences”
Your decision is recorded on your device so we do not ask again on every visit. We will ask again if you clear your stored choice, switch devices or browsers, or if this policy changes in a way that affects your consent.
3. Categories of cookies we use
3.1 Strictly necessary cookies
These are required for the Services to work and cannot be switched off in our systems. They are usually set in response to actions you take, such as signing in, securing the connection, or recording your cookie preferences. We rely on our legitimate interest, and on the ePrivacy exemption for strictly necessary cookies, to set these without consent.
3.2 Functional cookies
These let the site remember choices you make, such as your preferred language, to give you a more consistent experience. They are set only with your consent.
3.3 Analytics cookies
These help us understand how visitors use the site, which pages are useful, and how the site performs, so we can improve it. We use privacy-friendly, aggregated measurement and do not use this data to identify you personally. They are set only with your consent.
3.4 Marketing cookies
These would be used to measure the effectiveness of our marketing campaigns. We do not currently set any marketing cookies, but this category remains available so you stay in control if that changes. They would be set only with your consent.
4. Cookies and technologies in use
The table below lists the main cookies and similar technologies we may use. Specific names and durations can change as we improve the Services; we keep this list up to date as part of our review process.
| Name | Category | Provider | Purpose & duration |
|---|---|---|---|
| pf_cookie_consent | Strictly necessary | PayFlowAI (first party) | Stores your cookie choices so we do not ask again. Kept in local storage and mirrored in a cookie on .payflowai.io so the same choice applies on app.payflowai.io. The cookie expires after 180 days or when you change your choice. |
| pf_lang | Functional | PayFlowAI (first party) | Remembers your selected language. Local storage, persists until cleared. |
| Vercel Web Analytics | Analytics | Vercel Inc. | Privacy-friendly, aggregated traffic and performance measurement. Loaded only after you allow analytics. |
| Vercel Speed Insights | Analytics | Vercel Inc. | Measures page load performance (Core Web Vitals) on app.payflowai.io. Loaded only after you allow analytics. |
| Google Analytics (GA4) | Analytics | Google LLC | Usage analytics via Google Consent Mode v2. No storage or cookies are set until you allow analytics. |
| Google Tag Manager | Analytics | Google LLC | Container that loads our analytics tags. Loaded only after you allow analytics. |
| Microsoft Clarity | Analytics | Microsoft Corporation | Session recording and heatmaps to understand site usage. Loaded only after you allow analytics. |
| Authentication & session | Strictly necessary | PayFlowAI / Supabase | Keeps you signed in and secures your session within the app. Session and short-lived persistent cookies. |
Where we add new analytics or marketing partners, we will update this policy and request fresh consent where required.
5. Managing your preferences
You can review or change your choice at any time using the button below, or via the “Cookie settings” link in our footer. Withdrawing consent is as easy as giving it, and it takes effect immediately for any cookies not yet set.
Manage your cookie preferences
Open the preferences panel to turn functional, analytics, and marketing cookies on or off. Your choice is saved on this device.
You can also control or delete cookies through your browser settings. Most browsers let you block or remove cookies and notify you when one is set. Note that if you block strictly necessary cookies, parts of the Services may not work correctly. Helpful guides are available for Chrome, Firefox, Safari, and Microsoft Edge.
6. Third-party cookies and international transfers
Some cookies are set by trusted third parties that provide services on our behalf, such as analytics. These providers process data under our instructions and are listed, together with the relevant safeguards, in our Privacy Policy. Where a provider transfers data outside the European Economic Area, we rely on appropriate safeguards such as Standard Contractual Clauses adopted by the European Commission.
7. Legal basis
We set strictly necessary cookies on the basis of our legitimate interest in operating a secure, functioning website, and under the exemption for cookies that are essential to provide a service you request. For all other cookies, our legal basis is your consent (Article 6(1)(a) GDPR and the applicable ePrivacy rules). You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. The date at the top shows when it was last updated. Where changes affect the cookies that require your consent, we will ask for your consent again.
9. Contact us
If you have questions about this Cookie Policy or how we use cookies, please contact us:
PayFlowAI FlexKapG, Doeblinger Haupstrasse 33/14, 1190 Vienna, Austria. Email: privacy(at)payflowai.io